Check in: 2 p.m. - 9 p.m.
Check-out: 8 a.m. - 11 a.m.
Breakfast: included. Persons who do not stay in the hotel cannot have breakfast in the hotel.
Baby cot: Baby cots need to be booked in advance at the time of the reservation. You always have to book a family room (max. capacity 2 adults and 2 children, baby's included), regardless their age. The baby cot is then included in the rate of the room. You may not bring your own baby cot. Maximum age: 3 years.
Children: Children of all ages are welcome. We ask the parents not to bring buggies nor beach toys inside the hotel. We ask the children to maintain the serenity in the hotel. Please note that the maximum capacity of each room is mentioned in the room description. It is not permitted to stay in the rooms with more than the maximum capacity. This goes for both adult guests and children. The people that exceed the capacity cannot be accommodated and the late cancellation costs will be applied.
Bed type: Queen -and kingsize beds. Twin beds only on request and only available in the junior suites and in the superior rooms.
Extra bed: It is not possible to add extra beds in the rooms.
Accepted payment cards: Visa, Euro/MasterCard, Maestro, V PAY, Bancontact. The hotel reserves the right to make a pre-authorization on your credit card before arrival date.
Pets: Pets are not allowed in the hotel. Exception: guide dog (please contact the hotel before your reservation).
Disabled persons: Please take into account that the hotel is technically not equipped for wheelchairs or rollators. Because of this reason the upper floors and the rooms of the hotel are not accessible for wheelchairs nor for rollators.
Parking: Parking (upon availability) at eur 25 / eur 30 per day. Reservation is required. We are not liable for damages nor for loss on/from parked vehicles, nor from their contents.
Cycle shed: The cycle shed is free of charge. Reservation is required. We are not liable for damages nor for loss on/from parked cycles, nor from their contents.
Please note, it's prohibited to charge the battery of electric vehicles in any guest rooms due to fire hazards.
Special requests: Special requests are subject to availability and may possibly cause extra costs. If the hotel cannot comply to the special requests, this cannot be a reason to a cancellation without costs or a refusal of the room booked.
Smokefree hotel: Houd Please keep in mind that the entire hotel is a smokefree zone. Extra cleaning costs of eur 200 may be applied in case of infringement.